Everything you need to know about flying with us. Please note that the FAQs provided are subject to change. For the most up-to-date information, please refer to our official website or contact our customer support directly.
What is an air taxi airline?
An air taxi airline is a transportation service that offers on-demand, short-distance flights using small aircraft. It provides a convenient and efficient way to travel between various locations within a region.
How does the air taxi service work?
Our air taxi service operates on a reservation basis. Passengers can book their flights through our website or phone numbers. Once booked, passengers will receive information about their flight details, including departure time, boarding location, and any other relevant instructions. On the day of the flight, passengers arrive at the designated boarding location, where they will board the aircraft and enjoy their quick and comfortable journey to their destination.
What type of aircraft do you use?
We use modern, technologically advanced aircraft specifically designed for short-haul flights. These aircraft are typically small and have a seating capacity ranging from 4 to 9 passengers. They are equipped with the necessary safety features and are piloted by trained and certified pilots.
Where do you operate?
Our service currently operates within the Galapagos Islands, covering San Cristobal, Baltra and Isabela. Please refer to our website or contact our customer support for detailed information,
How much does it cost to fly with your air taxi service?
The cost of flying with our air taxi service varies based on factors such as distance traveled, number of passengers, and availability. We strive to provide competitive pricing while offering a premium and convenient travel experience. Specific pricing details can be obtained by contacting our customer support.
Can I book a private flight or charter the entire aircraft?
Yes, we offer options for private flights and charter services. If you prefer a more exclusive experience or need to accommodate a larger group, you can contact our customer support to discuss your requirements, and they will assist you in arranging a private flight or chartering the entire aircraft.
Is the air taxi service safe?
Safety is our utmost priority. Our aircraft undergo regular maintenance and inspections to ensure they meet the highest safety standards. Our pilots are experienced professionals who undergo rigorous training and adhere to strict safety protocols. We comply with all aviation regulations and work closely with relevant authorities to maintain a safe and secure operation.
Are there any baggage restrictions?
We have specific baggage restrictions to ensure the safety and comfort of all passengers. Generally, we allow passengers to bring small carry-on luggage or personal items that can be stowed securely inside the aircraft. For larger or excessive baggage, please consult our customer support to discuss any special arrangements or restrictions.